Scope and Who This Policy Applies To
This privacy policy explains how Mother Clutcher, a brand of Harvey’s ATV Parts based in Joelton, Tennessee, handles information when you visit our website at mother-clutcher.com. We design this policy for our core audience: powersport enthusiasts, do-it-yourself mechanics, and owners of ATVs, UTVs, and motorcycles who are looking for affordable, reliable clutch replacement systems. Whether you are browsing our pre-tuned clutch kits for a Polaris RZR, researching a Honda upgrade, or checking the fit for a Can-Am, we want you to know exactly what happens with your data.
This policy covers all activities on our primary website. It does not govern the practices of other companies or marketplaces such as Amazon or eBay, where you might also find our products. When you purchase from a third‑party marketplace, that seller’s privacy policy controls how your data is handled. If you click through to a manufacturer’s site or an instructional video on YouTube, those platforms have their own privacy policies that apply once you leave our domain.
We value straightforward communication, the same way we build clutch systems that offer a bolt‑on, pre‑tuned solution at about half the OEM price. This policy is written to be just as direct: plain language, no unnecessary legal jargon, and a clear focus on what matters to you as a rider who keeps their machine running.
Information Visitors Provide Directly
When you interact with us, you may choose to share certain details. This can happen through a contact form, a product inquiry, an email to our support team, or when you leave a comment on our installation content. The information we receive depends entirely on what you decide to send.
Common examples include your name, email address, and any message you write. If you are asking about fitment for a specific model—say, a primary and secondary clutch for a 2019 Can‑Am Maverick—you might include vehicle details, a phone number, or even photos of your current setup. We only use this information to respond to your question, provide the support you need, and improve our products and service.
How We Handle Your Messages
We keep copies of your correspondence only as long as necessary to address the issue at hand. If you reach out with a technical question about a helix or spring configuration, we may retain that conversation to reference for future support. Once a case is resolved, we do not keep unnecessary personal details on file. We do not sell, rent, or share your direct communications with third parties for their marketing purposes.
What We Do Not Collect
We never require you to create a personal account or a public profile on our site. We do not ask for sensitive personal identifiers such as Social Security numbers or financial account details through our own forms. If a transaction occurs, it is handled through a secure, third‑party payment processor—see the section on service providers for more detail.
Information Collected Automatically
Like most websites, our server logs certain information when you visit. This happens automatically and helps us keep the site running smoothly for riders who are researching a clutch install or checking product specifications. The data we collect in this way is general and does not, on its own, identify you personally.
Typical examples include your IP address, browser type, device information, operating system, and the pages you viewed on our site. We also record the date and time of your visit, the referring URL if you came from a search engine or social platform, and the length of time you spent on each page. This data helps us understand which clutch kits and fitment guides are most useful to our community.
We use this information to diagnose technical problems, prevent abuse, and ensure our site is accessible to the widest range of visitors. We do not attempt to combine this automatically collected data with your personal details unless it is necessary to respond to a specific support request you have initiated.
Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. They serve practical purposes, like keeping a shopping cart functional or remembering that you have dismissed a notification. Our site uses cookies to ensure basic functionality and to improve your browsing experience.
Types of Cookies We Use
- Essential cookies: These are necessary for the site to work. They handle basic functions like page navigation and access to secure areas of the website. Without them, certain features would not operate.
- Performance cookies: These help us understand how visitors interact with our site by collecting anonymous information. They show us which pages are most popular, where users spend time, and where technical issues occur.
- Functionality cookies: These remember choices you make, such as your preferred region or display settings. They provide a more personalized experience without requiring you to re‑enter information.
We do not use cookies to track your activity across unrelated third‑party websites or to build a detailed advertising profile. You have control over which cookies you accept, and you can manage your preferences through your browser settings. Disabling certain cookies may affect how some features of the site perform.
Analytics and Site Performance Measurement
To keep mother-clutcher.com useful and fast, we use analytics tools that measure site performance and visitor behavior in aggregate. These tools help us see which product pages—like our complete clutch kits for Polaris, Honda, or Can‑Am models—receive the most interest, and where visitors encounter difficulties.
The analytics data we review includes general traffic patterns, page load times, referral sources, and geographic trends. This information is presented in summary form and does not allow us to identify individual visitors. We use these insights to make practical improvements: optimizing image sizes, clarifying fitment information, and ensuring our installation guides are easy to follow.
If you prefer not to have your visit measured by analytics tools, you can opt out through your browser settings or by using available opt‑out mechanisms provided by the analytics services we use. We respect that choice and it will not affect your ability to browse our product catalog or access support.
Purposes for Using Information
Every piece of information we handle has a clear purpose. We are in the business of providing reliable, pre‑tuned clutch systems that offer a cost‑effective alternative to OEM parts. Our data practices support that mission without unnecessary complexity.
We use the information you provide to answer your questions about fitment, installation, and product performance. If you ask whether a specific clutch kit will work for your vehicle, we use your details to give you an accurate, helpful answer. We use automatically collected data to maintain site security, prevent abuse, and improve the overall experience for all visitors.
Analytics help us understand which products and resources matter most to our community of riders and DIYers. This allows us to focus on the clutch systems and support content that provide the most value. We do not use your information for purposes beyond what is described here, and we do not engage in automated decision‑making or profiling based on your visit.
Legal Bases Where Applicable
We handle your information based on specific legal grounds. When you send us a message through a contact form, we process your data to fulfill a request you have made. This is based on the need to take steps at your request before entering into a potential agreement or providing a service you have asked for.
Automatically collected data, such as server logs and analytics, is processed based on our legitimate interest in maintaining a secure, functional, and useful website. We apply this basis only where it does not override your fundamental rights. For example, we have a legitimate interest in preventing abuse of our contact forms and in understanding which product pages need improvement.
If you are located in a region with specific data protection laws, such as the European Economic Area or the United Kingdom, these legal bases apply in a way that is consistent with those frameworks. You may have additional rights depending on your location—see the section on regional rights for more information.
Service Providers and Limited Information Sharing
We do not sell your personal information to anyone. Period. We share data only with service providers who help us operate our website and serve our customers effectively. These providers are bound by agreements that restrict how they can use the information we provide.
Examples of service providers include our website hosting company, which keeps mother-clutcher.com online and accessible; our email delivery service, which helps us respond to your inquiries; and our analytics provider, which helps us understand site performance. Each of these providers receives only the data necessary to perform their specific function.
When you make a purchase, the transaction is processed through a secure third‑party payment processor. We do not store your full payment card details on our servers. The processor handles the sensitive financial information according to industry standards. This separation of duties is a practical security measure that protects both you and us.
External Product Links and Third‑Party Websites
Our site may contain links to external resources that we think are useful for our community. This can include manufacturer specifications, installation videos on platforms like YouTube, or forum discussions where fellow riders share their experiences. These links are provided for informational purposes.
When you click on a link that takes you away from mother-clutcher.com, you are entering a site we do not control. Each external site has its own privacy policy and terms of service. We encourage you to review those policies before providing any personal information. We are not responsible for the privacy practices of other websites, even if you reached them through a link on our site.
The same applies to marketplaces like Amazon or eBay. If you purchase our products through those platforms, the transaction and any associated data handling are governed by their policies, not ours. We recommend familiarizing yourself with the privacy settings available on those marketplaces to manage your information preferences.
Data Retention
We keep your information only for as long as necessary to fulfill the purposes described in this policy. We do not maintain unnecessary copies of your data, and we do not keep information longer than is useful for supporting you as a customer.
Correspondence from contact forms or support inquiries is retained until the issue is resolved and a reasonable period thereafter for reference. Server logs and analytics data are kept for a limited time to allow for technical troubleshooting and performance analysis. Once this data is no longer needed, it is deleted or anonymized.
We do not have long‑term data storage practices that extend beyond what is necessary for our direct relationship with you as a visitor or customer. If you have specific questions about how long we retain certain information, you are welcome to ask through the contact methods described at the end of this policy.
Security Practices and Limitations
We take reasonable steps to protect the information we collect. This includes using secure connections (HTTPS) across our site, keeping our software and systems updated, and limiting access to personal data to those who need it to perform their work. We apply practical security measures that are appropriate for a website of our nature and scale.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We work to reduce risk and respond quickly to any issues that arise, but we want to be honest about the limitations. We encourage you to use strong passwords, keep your devices secure, and be cautious when sharing personal information online.
If we become aware of a security incident that affects your personal information, we will take steps to address it promptly and notify you if appropriate. Our commitment is to handle any such situation with the same straightforward approach we apply to everything else at Mother Clutcher.
International Processing Where Applicable
Our business is based in Joelton, Tennessee, and our primary operations are conducted within the United States. If you visit our site from outside the U.S., your information may be transferred to and processed in the United States, where our servers and service providers are located.
The data protection laws in the United States may differ from those in your country. Regardless of where your information is processed, we apply the principles described in this policy and take reasonable steps to protect your data. We do not seek to apply different standards depending on your location—we aim to provide the same level of respect and security for all visitors.
If you are located in a jurisdiction with specific requirements for international data transfers, you may have additional rights or protections. We are prepared to address those requirements on a case‑by‑case basis through appropriate mechanisms where required by law.
Children and Age Restrictions
Our website and products are intended for adults who are purchasing parts for their vehicles. We do not knowingly collect personal information from children under the age of 13. Our clutch systems are aftermarket vehicle components, and the purchase and installation of these products is intended for individuals who are legally capable of entering into a transaction.
If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly. We encourage parents and guardians to monitor their children’s internet activity and to contact us if they believe a child has provided personal information through our site.
This policy is designed for the practical realities of our business and audience. We are not building elaborate systems to collect data from minors because that is not what our site is for. Our focus is on providing value and support to the riders and mechanics who use our products.
Visitor Privacy Choices and Regional Rights
We believe in giving you control over your information. Depending on where you live, you may have specific rights regarding your personal data. We aim to honor those rights regardless of your location, to the extent that it is practical and appropriate for our business.
Common Rights
If you are located in certain regions, you may have the right to access the personal information we hold about you, request that it be corrected or deleted, and object to certain types of processing. You may also have the right to restrict how your information is used and to receive a copy of your data in a portable format.
We will respond to reasonable requests in a timely manner. Because we do not maintain user accounts or collect large amounts of personal data through our website, the scope of what we can provide or delete may be limited. But we will always work with you to address your request in good faith.
Marketing Choices
If you ever receive communications from us—such as a response to your inquiry—you can let us know if you prefer not to receive further messages. We will honor that preference. We do not engage in mass marketing emails, and we do not add you to any mailing list without your explicit consent.
Browser Signals and Cookie Controls
Your browser gives you tools to manage cookies and other tracking technologies. Most browsers allow you to view which cookies are stored on your device, block certain types of cookies, and delete cookies that have been placed. You can also set your browser to notify you when a cookie is being set, giving you the option to accept or reject it on a case‑by‑case basis.
Some browsers support a “Do Not Track” signal or similar privacy features. While there is no universal standard for how websites should respond to these signals, we respect your intent. If your browser sends a signal indicating that you prefer not to be tracked, we will not use analytics or performance cookies that are designed to track your activity across pages.
Managing cookies is entirely within your control. If you disable all cookies, some features of our site may not function as intended, but you will still be able to browse our product information and reach out to us for support. The choice is yours, and we support it.
Policy Changes
We may update this privacy policy from time to time. Changes might reflect updates to our website technology, new features we add, or adjustments to how we operate. When we make changes, we will update the effective date at the top of this policy and post the revised version on this page.
We do not plan to make changes that reduce your privacy rights. If we do make a significant change that affects how we handle your information, we will make a reasonable effort to notify you—such as by posting a notice on our site. We encourage you to review this policy periodically so you stay informed about how we protect your data.
Our approach to privacy is consistent with our approach to business: straightforward, practical, and focused on providing value. We want you to feel confident when you visit mother-clutcher.com, just as you feel confident when you install one of our pre‑tuned clutch systems on your machine.
How to Make a Privacy Enquiry
If you have questions about this privacy policy, how we handle your information, or if you want to exercise any of your rights, you can reach us through the contact methods available on our website. We keep this process simple because we believe privacy questions deserve clear, timely answers.
We do not invent contact details or provide placeholder email addresses. The best way to make an enquiry is to use the contact form on our site or to reach out through the email address listed on our official website at mother-clutcher.com. This ensures your message reaches the right team and gets a prompt response.
We will do our best to address your inquiry thoroughly and within a reasonable time frame. If your request involves specific legal requirements or regional data protection rights, we will work with you to understand the scope and provide what we can. Our goal is the same as it is with every clutch kit we sell: to give you a reliable, straightforward solution without unnecessary complication.
Thank you for taking the time to understand how we handle your information. At Mother Clutcher, we are focused on providing complete, pre‑tuned clutch systems that save you money and get you back on the trail. Your privacy matters to us, and we are committed to protecting it with the same practical, no‑nonsense approach that defines everything we do.
